Refund Policy
Refund Policy
At Pramukh Exports, our priority is customer satisfaction. We strive to ensure that every customer is delighted with their purchase. However, if you find yourself unsatisfied with your purchase, you may be eligible for a refund subject to the following conditions:
Refund Request
A refund request must be submitted within 7 days from the date of purchase. To initiate a refund, please contact our customer support team via email at [email protected] or by phone at +61 458 161 383, providing the necessary details and order information.
Eligibility Criteria
The product must be in its original condition, unused, and undamaged. The product should not have been altered or modified by the customer.
Review and Approval
Once the refund request is received, our customer support team will review the request and verify the product's condition. We will assess whether the refund request meets the eligibility criteria and notify you accordingly.
Refund Process
If the refund request is approved, you will receive further instructions on how to proceed with the refund process. Upon approval and verification of the product's condition, Pramukh Exports will process the refund within 3 working days.
Please note that any shipping or handling charges incurred during the original purchase are non-refundable unless the return is due to a manufacturing defect or error on our part.
Please note that any shipping or handling charges incurred during the original purchase are non-refundable unless the return is due to a manufacturing defect or error on our part.
For any further inquiries or assistance regarding our refund policy, please don't hesitate to reach out to our customer support team.
Effective Date: 4th June, 2023.
